學英文不知道學了幾百年了,

到底要怎樣能夠把英文學好?

背就對了! 背起來之後才能對答如流.

接聽電話

A: Good morning/Good day/Hello, this is A company, how may I help you?
B: Hi, can I speak to Dancy?
A: May I have your name and company?
B: This is Jessica from B company.
A: I'm sorry, may I have your name again, please?
B: Jessica, J-E-S-S-I-C-A, from B company.
A: OK, Jessica, let me transfer you to Dancy. Please hold. (Hold on/Just a moment)
B: Thank you.
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A: Dancy, Jessica from B company is calling. She is on line two.
C: I'm terribly sorry, but I'm tied up right now. Could you tell her I will call her back?
A: Shall I ask her for you?
C: OK, thanks.
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A: Hi, Jessica, I'm afraid Dancy is in a meeting right now. Could I have your questions in writing?
B: I will call back later, that's ok. Can I have her cell phone number?
A: I'm sorry, but we're not allowed to give out mobile numbers.
B: OK, thank you. I will call back later, bye.
A: You are welcome, bye.
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撥打電話

A: A company, how may I help you?
B: This is Jessica from B company. May I speak to Dancy, extension number 3201, please?
A: Wait a moment, please.
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A: Dancy, there's a call from Jessica at B company. This is the 2nd call this morning. Should
    I transfer her to you?
C: OK, thanks. This is Dancy speaking.
B: Hi, this is Jessica from B company. Is this a good time for you?
C: Sure.
B: Mr. Croker had to leave in a hurry, so I'm calling for him. He asked me to call you and tell
    you that the fax isn't visible. Please send again via his fax number 123-4556-7890 in ABC
    hotel.
C: OK, I will resend the fax. Thank you for calling.
B: You are welcome, please call him once you resend the fax.
C: Could you give me Mr. Croker's cellphone number?
B: Mr. Croker's cellphone number is 090-1123-4567
C: Thank you.
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C: This is Dancy from A company, please transfer me to extenson 234, Jessica.
B: This is Jessica speaking.
C: Hi, Jessica, this is Dancy with A company. I tried calling, but Mr. Croker's didn't pick up. 
    Could you please let Mr. Croker know that I sent him the fax?
B: OK.
C: Thanks for your help. Bye.
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